What to Look for in a Moving Company in Texas (2026 Guide)
What to Look for in a Moving Company in Texas
Hiring movers means handing someone your belongings for a day. A smooth move starts with a few things you can check before signing an agreement: the company's USDOT record, proof of insurance, a written estimate and real customer reviews. Here's what to ask about.
Check Their USDOT Number and Insurance
Ask for the mover's USDOT number and look it up on FMCSA SAFER. Compare the company details with your quote, request an insurance certificate and a written estimate, and read real Google reviews. Playhouse Moving is insured and its USDOT number is 3707351.
Confirm Insurance Coverage
Request proof of insurance and ask what coverage applies to your specific move, including limits, exclusions and any valuation options for higher-value items. Get those details in writing before booking.
Get a Written, Itemized Estimate
Request a written, itemized estimate. Ask whether it is hourly, fixed-price or capped, what is included, and how changes to the inventory or services affect the total. Discuss labor, the truck, stairs, elevators, long carries, specialty items and additional stops before booking.
Watch for Classic Red Flags
A few patterns show up again and again in moving complaints: a quote dramatically lower than every other estimate you received, no local business address or storefront, a requirement for a large cash deposit before the move, and a company name that changes between your quote and your contract. None of these alone is disqualifying, but two or three together should make you pause.
Read Recent Reviews, Not Just the Total
A 4.5-star average means less than what the most recent 10-15 reviews actually say. Look for reviews that mention specific things — a crew member by name, how they handled a tricky staircase, how billing worked out compared to the estimate. Specific reviews are harder to fake and tell you more than a star count ever will.
Frequently Asked Questions
How can I check a mover before booking? Look up its USDOT number on FMCSA SAFER, request proof of insurance and a written estimate, and read real Google reviews. Playhouse Moving's USDOT number is 3707351.
What should I clarify about the estimate? Ask how the price is calculated, whether there is a written cap, and which changes could affect it. Make sure the estimate describes your inventory, access conditions and requested services.
Should I pay a deposit before moving day? Small deposits are common and normal. Be cautious of movers demanding a large cash deposit, especially if they're pushing for payment before you've received anything in writing.
How many moving quotes should I get before deciding? Most moving professionals recommend getting at least two to three quotes, especially for larger moves, so you can compare not just price but how clearly each company communicates.
Does Playhouse Moving provide insurance information? Yes. Playhouse Moving is a locally owned, insured Austin moving company, and we're happy to provide documentation before you book.
Ready to Book Movers You Can Trust?
Hiring movers in Texas starts with checking USDOT details, proof of insurance, a written estimate and recent reviews. Playhouse Moving is locally owned and operated in Austin, insured, and has USDOT 3707351. Get your free quote at playhousemoving.com or call (737) 285-5900.